Chargebee integration for Founder OS: what it reads and how to connect
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Chargebee integration
The Chargebee connector reads your subscriptions through a key of Chargebee’s own Read-Only type, so the key itself cannot change anything in your site. It keeps each subscription’s plan, status and recurring amount with your company’s records.
Connected tools are part of Founder OS, which is on Pro Plus. Idea validation is on every plan, including Free. See every tool Founder OS reads.
What Founder OS reads from Chargebee
- Subscriptions: plan, status and the recurring amount Chargebee reports for each
- Currency and billing period, monthly or yearly
- Current term dates, and whether the subscription is set not to renew
What it leaves alone:
- Customer names, emails and addresses: a subscription carries only Chargebee’s id for its customer
- Invoices, payments and credit notes
How much each sync reads
- One page per sync: up to 100 subscriptions. A larger site shows as Partly synced, with a note saying what was read
- Subscriptions that are paused or yet to start, and billing periods other than monthly or yearly, are skipped and counted in that note
A sync runs when you connect, once a day after that, and whenever you press Sync.
Where the records are used
- Kept as subscription records beside your other company records
- They do not change the MRR, ARR, retention or churn figures, which are worked out from Stripe or Razorpay only.
How to connect Chargebee
Connect with a key you create:
- In Chargebee, open Settings, then Configure Chargebee, then API Keys.
- Add an API key and choose the "Read-Only Key" type.
- Your site name is the first part of your Chargebee address: acme in acme.chargebee.com.
Chargebee documents this kind of key in its own guide, and you connect your account under Chargebee’s terms.
Access and security
- Your site name (acme in acme.chargebee.com) and an API key of the Read-Only Key type.
Every request to a connected tool is checked on our server, and anything that is not a read is refused before it leaves. It cannot move money, send a message or change a record. Keys and tokens are encrypted with AES 256 in GCM mode before they are stored, are never shown again, and are kept out of our logs. Disconnecting deletes the key and every record imported from the tool, in one step. For a tool you approved, we also ask the tool to end our access. The security page sets out the rest.
Questions
- Which Chargebee key type should I create?
- The Read-Only Key type, under Settings, Configure Chargebee, API Keys. A read only key cannot create or change anything in Chargebee, whatever is sent with it.
- Does Chargebee revenue count toward MRR in Founder OS?
- No. The revenue figures are worked out from Stripe or Razorpay only. Chargebee subscriptions are read and kept as records, with the recurring amount Chargebee itself reports.
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Connect Chargebee to Founder OS
Founder OS reads the tools your company runs on and keeps your figures, notes and decisions in one place. It is part of Pro Plus.
See Founder OS