Paddle integration for Founder OS: what it reads and how to connect
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Paddle integration
The Paddle connector reads your subscriptions and completed transactions through an API key that Paddle itself limits to read access. The records are kept with the rest of your company’s records in Founder OS.
Connected tools are part of Founder OS, which is on Pro Plus. Idea validation is on every plan, including Free. See every tool Founder OS reads.
What Founder OS reads from Paddle
- Subscriptions: status, plan and price, quantity, currency, billing cycle and current period
- Whether a cancellation is scheduled for the end of the period
- Completed transactions: total, currency and the date billed
What it leaves alone:
- Customer names, emails and addresses: a subscription carries only Paddle’s id for its customer
- Payment methods, and transactions that are not completed
How much each sync reads
- One page per sync: up to 200 subscriptions and 100 completed transactions. A larger account shows as Partly synced, with a note saying what was read
- Paused subscriptions, and billing cycles other than monthly or yearly, are skipped and counted in that note
A sync runs when you connect, once a day after that, and whenever you press Sync.
Where the records are used
- Kept as subscription and revenue records beside your other company records
- They do not change the MRR, ARR, retention or churn figures, which are worked out from Stripe or Razorpay only.
How to connect Paddle
Connect with a key you create:
- In Paddle, open Developer tools, then Authentication.
- Create an API key and give it read permission for Subscriptions and Transactions only.
- Copy the key. It starts with pdl_live_ for your live account or pdl_sdbx_ for the sandbox.
Paddle documents this kind of key in its own guide, and you connect your account under Paddle’s terms.
Access and security
- An API key with read permission for Subscriptions and Transactions only. The key’s prefix decides what is read: pdl_live_ for your live account, pdl_sdbx_ for the sandbox. Any other prefix is refused.
Every request to a connected tool is checked on our server, and anything that is not a read is refused before it leaves. It cannot move money, send a message or change a record. Keys and tokens are encrypted with AES 256 in GCM mode before they are stored, are never shown again, and are kept out of our logs. Disconnecting deletes the key and every record imported from the tool, in one step. For a tool you approved, we also ask the tool to end our access. The security page sets out the rest.
Questions
- Does Paddle revenue count toward MRR in Founder OS?
- No. The revenue figures are worked out from Stripe or Razorpay only. Paddle subscriptions and transactions are read and kept as records, and they do not change those figures.
- Can I connect a Paddle sandbox?
- Yes. A key that starts with pdl_sdbx_ reads the sandbox, and one that starts with pdl_live_ reads your live account.
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Connect Paddle to Founder OS
Founder OS reads the tools your company runs on and keeps your figures, notes and decisions in one place. It is part of Pro Plus.
See Founder OS